Welcome to Haven Homes. We are committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our real estate services, website, advertisements, social media pages, and lead forms.
1. Information We Collect
We may collect personal information including full name, phone number, email address, property address, real estate preferences, budget and financing information, communication history, and information submitted through forms, advertisements, consultations, or our website. We may also collect technical information such as IP address, browser type, device information, cookies, and website interaction data.
2. How We Use Your Information
We use your information to respond to inquiries, provide real estate services, schedule consultations or showings, send property listings and market updates, deliver marketing and advertising communications, improve our website and advertising performance, and comply with legal and regulatory obligations.
3. Consent
By providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw consent for marketing communications at any time by contacting us directly.
4. Advertising and Analytics
We may use third-party advertising and analytics platforms including Google Ads, Google Analytics, and Meta Ads. These platforms may use cookies, tracking pixels, and similar technologies to help measure advertising effectiveness and provide relevant advertisements. You can manage ad personalization settings through Google Ad Settings and Meta Privacy Center.
5. Sharing of Information
We do not sell your personal information. We may share your information with service providers assisting with marketing or website operations, real estate professionals and partners involved in your transaction, and legal or regulatory authorities when required by law. All third parties are expected to maintain appropriate confidentiality and security standards.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support advertising and remarketing campaigns. You can disable cookies through your browser settings, though some website functionality may be affected.
8. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Your Rights
Subject to applicable laws, you may request access to your personal information, corrections to inaccurate information, withdrawal of consent for certain uses, and information about how your data has been used. To make a request, please contact us directly.
10. Contact Information
Haven Homes
yaseenidris4u@gmail.com
403-650-2796
Calgary
11. Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted with a revised effective date.